Online Point of Sale
Our restaurant call center services provide you with highly qualified and professional agents who will seamlessly represent your business. We tailor a unique solution specifically for you. Your agents are fully trained in servicing your customers. Our call centers are fully equipped with the latest call handling technology to ensure that we capture call history, customer's details and their order history. You will be able to easily monitor your agents performance using our productivity and process efficiency reports. You are even welcome to listen to a couple of calls to ensure quality.
We also understand that call center services can be expensive. Due to economies of scale, we can provide you with college educated inbound call center representatives starting from $2000 per month! This is for 40 hours per week for the month. The best part is all the training in setting up your agent is FREE!
No expensive capital outlays. By outsourcing your call center services, you save the high up front costs. No recruitment and training, we do it all and you dont pay until the calls start. You also save up to 70% in ongoing costs due to our affordable plans.
Secure calls and customer information. Our call center is 100% HIPPA compliant. We manage your information under United States Privacy Laws and ensure that every aspect of our service is secure.
Legal Responsibility. Our call center is a US incorporated company based in Delaware and is therefore subject to US Laws. You can be assured of our professional due diligence at all times.
Quality Assurance. We recuit the best professionals for call center services. Although our pricing is affordable, we dont compromise on quality. Our transparent reporting and call monitoring systems ensure customer satisfaction.
Technology. Our call center is state of the art to ensure that all calls are handled without disruption. We can track important information about your customers to give them a personalized service.
Training. Our call center staff are college educated. We also have experienced in-house trainers who mentor the agents ongoing so we are always up to date.
Itʼs all managed for you through our central support center with 24/7 support.